But now, instead of sending them to Consumer Confidence Reports at the district’s water treatment plants, Hoyt—who is laboratory director for the Central Utah Water Conservancy District—will now direct their queries to “Ask the Experts.” The new service gets answers to those questions from CUWCD experts and then posts them to the CUWCD’s Facebook page and other social media channels for anyone to view.
Water questions may be submitted to firstname.lastname@example.org, whether they are about the best prospects for fly-fishing, a particular plant that will thrive in Utah’s dry native landscape or the treatment process that recently earned the state’s drinking water top honors in the nation.
“We’re going to open it up to any and all water-related questions,” Hoyt said. They’ll turn to the district’s vast and varied workforce first, “and if we don’t have the expertise to answer them, we’ll find someone who has the solutions.”
It’s just another part of the district’s outreach program, which includes hands-on visits to local schools. During those events, young people carry out the same procedures in the classroom that CUWCD scientists perform in the lab. Group presentations focus on issues of interest to the general public.
Hoyt, for one, has earned a reputation for her expertise on emergency preparedness. People in neighboring states now make requests for her live program. That kind of ongoing conversation is something CUWCD staff relish, and it will be nurtured by “Ask the Experts,” which represents the knowledge of a workforce that lives and breathes water conservation.
Utah residents can make day by sending in their questions today and by tuning into the CUWCD Facebook page to learn more about the organization’s efforts to supply Utah communities with fresh, clean water.